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Will the company have the on site presence you require?
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Will they provide adequate direction to council?
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Will they suggest ways to complete the required repairs and maintenance necessary at a lower cost or provide alternatives, or will they give the experts and contractors free rein?
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Do they keep you apprised of government rebate programs for your upgrades?
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Will they take time to question the way everything is done to make sure you are getting full value for all the services you ask for?
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Are their financial statements accurate and completed in a timely manner?
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What is their work load?
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Are they a company which will take time out to question the invoices?
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Are they available to deal with realtors and inspectors at the critical time when an owner is selling?
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Do they return your phone calls in a timely manner?
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Do they do what is expected of them?
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How computerized are their systems?
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Are they accountable?
