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In light of the recent earthquake (magnitude 4.8) that occurred on December 29, 2015, Quay Pacific Property Management would like to take this time again to remind you that we need to be prepare for any major disaster.

Preparations include knowing what to do when it is happening as well as what to do afterwards. One key thing to remember is to try and remain calm enough to protect yourself and help others. You should take cover and stay there until you feel confident that the situation has calmed.

For more details on being prepared especially for an earthquake, please visit

Everyone should make a plan for when you are at home, at work, on the road, and/or on a trip and some recommendations to include in the plan are:

  • Water – Plan on 4 litres of water per person per day and try to drink at least 2 litres per day as long as supplies last. Store water in plastic containers such as soft drink bottles, but make sure you avoid using containers that will decompose or break such as glass.
  • Food – Store at least a 3 day supply of non-perishable food. Try to ensure that the food do not require any refrigeration, cooking or preparation. The food should be compact and lightweight. If food must be cooked then include a can of sterno (canned heat).
  • First Aid Kit and Instruction Booklet

For a detailed emergency preparedness guide, please visit

Stay Prepared and Safe.

Quay Pacific Property Management Emergency Procedures (After Regular Hours): after hours

If you have a building emergency after regular hours, please call 604-521-0876 which is a 24 hour emergency number, and you will receive instructions on how to contact the answering service operator.  Upon doing so, give brief details to the answering service operator.

Please note that emergencies include: fires, broken water pipes, stuck elevators, no hot water, stuck garage door and other emergency situations. Please note that we will take no action on any emergency unless we have first talked to the person placing the call.  Break and enter and/or vandalism to your automobile or suite should be reported to the police Department then to Quay Pacific Property Management.


Insurance in suite betterments & Improvements:

Many Condo homeowners spend thousands of $$$ dollars every year on in-suite renovations: replacing old carpets with hardwood or laminate flooring, new age granite counter-tops, and other modernizations.

Question: are these items covered under the Strata Corporations insurance policy?

The answer is NO!

All condo Owners are very highly recommended to get their own additional insurance to cover all in-suite renovations and improvements in the event of a claim.

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